Privacy Policy

General

The Privacy Act 2020 (the “Act”) governs how we collect, use, store, disclose, and provide access to, or correct, personal information. This policy applies whenever you access this website or use our services. By using our website or applying for our services, you acknowledge that you have read, understood, and consent to this Privacy Policy.

Website: www.openthecompany.co.nz

Personal Information

Personal information is information about an identifiable individual. It may include names, phone numbers, email addresses, payment details, and any other information that can identify an individual.

Collection of Information

When you visit our website, we collect your IP address, date, and time of your visit.

We also collect personal information directly from you when you apply to use our services. If you provide information about another person (e.g., a director or shareholder), you confirm that they have authorised you to share their information. In some cases, we may collect information from third parties.

This information is collected to:

• Meet legal obligations, including under the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML/CFT Act)
• Provide you with the services requested

If you do not provide the required personal information, we may be unable to provide our services.

Electronic Identity Verification

We may use a third-party service provider (such as Centrix) to perform electronic identity verification for the purposes of the AML/CFT Act. By using our services, you consent to your personal information being disclosed to such third parties and matched against records held by relevant government agencies (including the Department of Internal
Affairs and NZ Transport Agency) and credit reporting bureaus in accordance with the Credit Reporting Privacy Code .

Use of Personal Information

We use the personal information you provide to:

• Process your applications and provide access to our services
• Communicate with you regarding your company and services
• Manage and improve our services
• Meet legal obligations, including AML/CFT compliance
• Investigate suspected breaches of our Terms of Use or unlawful activity

Personal information is stored at our office in Auckland, New Zealand, and electronically (which may include storage outside New Zealand). Information no longer needed for the purpose for which it was collected will be deleted.

Disclosure of Your Information

We will not disclose your personal information except as set out in this policy or as required by law. By using our services, you consent to us sharing your information with:

• Parties necessary to provide the services you requested
• New Zealand agencies for verification, including the Department of Internal Affairs, New Zealand Transport Agency, and credit reporting bureaus (for validation purposes, not credit checks)
• Australian or other international agencies for identity verification
• Authorities or agencies when required by law
• Service providers such as web hosts, IT administrators, and payment processors
• Debt collection agencies and law firms if you breach our Terms of Use

We require all third parties to protect your information from unauthorised use or disclosure.

Right to Access and Accuracy of Information

You have the right to access your personal information and request corrections if it is inaccurate. We will respond as soon as reasonably possible and in accordance with the Act. If a correction request is denied, you may ask us to include a note on your personal information stating that you requested an amendment.

You are responsible for providing accurate and up-to-date information to help us maintain the integrity of our records.

Storage and Security

We use reasonable safeguards to protect your information from unauthorised access, disclosure, alteration, or destruction. This includes risk management procedures to secure information collected online.

Cookies

Our website uses cookies and similar technologies to track your usage. Cookies cannot access your files or damage your device. You may disable cookies in your browser, but this may limit access to some website features.

Contact Us

If you have any questions, concerns, or believe your privacy has been breached, please contact our Privacy Officer at:
Email: info@openthecompany.co.nz

Changes to Privacy Policy

We may update this policy from time to time. The latest version will be posted on our website.
Last updated: December 2025